Troubleshooting & Bug fixing Kobold
- Why do I get a message to check the filter?
- The path to a zone is blocked (2013)
- My vacuum cleaner robot is displayed as offline. What could be the reason?
- The Base light on my VR300 robot vacuum cleaner comes on, but the Base button is greyed out in the Kobold Robot app. How do I send the VR300 back to the base station using the app?
- The display on the VR300 robot vacuum cleaner is flashing red and the device won't clean any more. Why is this?
- Why is the Wi-Fi light on my VR300 robot vacuum flashing?
- I've unpacked the VR300 robot vacuum cleaner and now it won't switch on. Is it broken?
- The Kobold Robot app is showing the error “clear path” but there is nothing in the way. What does that mean?
- Why does the error message "Software does not fit the model" appear when updating my robot?
- The robot won't go into hot-spot mode. How can I integrate it with the app?
- My robot touches objects on the floor, such as shoes, and sometimes pushes them away.
- I recently set spot cleaning to 4x4 m mode using the Kobold Robot app. I have just started spot cleaning again from the device itself, but the VR300 robot vacuum cleaner is only cleaning a 2x2 m area! Why is that?
- I want to send the VR300 out to vacuum, but it just beeps and the light display flashes. Why is that?
- Why does the Wi-Fi light on my VR300 robot vacuum cleaner not turn on, even though I have Wi-Fi at home?
- Why does my VR300 not go anywhere after I pressed the green Start button and the light display flashed, then I pressed the green Start button again?
- I pressed Spot on the device and then the green Start button, but the VR300 robot vacuum cleaner doesn't go anywhere! Why is that?
- Why does my VR300 go back to the base station when I just pressed the Spot Cleaning button?
- Why does the Base symbol not light up at all?
- Why does the Base symbol on my VR300 robot vacuum cleaner take a few moments to light up, even though it started from the base station?
- Why is my robot ignoring the No-Go Lines?
- Why is my robot sitting still in front of the base station instead of docking?
- My robot vacuum cleaner can’t connect to the Wi-Fi network. Why is that?
- In the Kobold Robot app I'm getting the message: "Please put on the ground." Why?
- In the Kobold Robot app I'm getting the message "Please clean brush." What should I do ?
- In the Kobold Robot app I'm getting the message "Please clear the way." What does this mean?
- Why doesn't my robot vacuum cleaner go back to the base?
- Why isn't my robot vacuum cleaner starting to clean?
- Why does my robot vacuum cleaner cross over the magnetic strip?
- Why do the round brush and side brush on my robot vacuum cleaner switch themselves off?
- Why does my robot vacuum cleaner sometimes stop short of the base station?